NanoWell App

Nanowell App Concept

WHAT IS NANO?

Nano wants to help people live the healthiest and happiest lives possible based on their specific lifestyle, genetic makeup, activity levels, and pre-existing conditions. Nano doesn’t believe in a one size fits all mentality and has a lofty goal to “heal the world”. That all starts with data.

To achieve this vision, Nano planned to create a platform to help you on your journey by analyzing your health and wellness data, creating a support system of health practitioners and coaches to aid you in your process, and providing a library of trusted content from vetted experts to help you learn more about how to reach your health/wellness goals.

 

PROJECT BACKGROUND

Without a user’s health and wellness data/measurements, Nano won’t have a great way to help you reach your health and wellness goals. Nano believed an app that can aggregate your health and wellness data and provide you feedback on where you stand seemed like a great place to start.

In August of 2019, we began the process of figuring out what this app could become long-term and how we could scale that vision back to an MVP of the app that we would launch by the end of the year or shortly thereafter.

 

GOALS

Primary

  • Aggregate all the data we can. We wanted to create an app that can ingest all the health data you might have about yourself so it’s all in a single place. We opted to start with integrating with Apple Health Kit and Fitbit due to ease of integration with those systems and how much data we could get from them.
  • Provide manual data entry options to fill in the gaps. With certain aspects of a person’s health and wellness either being hard to track (mental health/how a person is feeling) and other health data being hard to import cleanly (Health Records or medications they might take) we needed to allow manual data entry of a handful of key health and wellness metrics to help a user round out their profile.

Secondary

  • Let them know where they stand. We believed a huge piece of helping a person understand their health and wellness data is providing them with a way of quantifying where they fall on the health/wellness spectrum.
  • Bonus points for education. If we could also add an educational aspect to each metric to teach a user about their health and potentially help them improve it, that would be great. The more personalized the better.

 

PROCESS

We already had a good sense of the key categories that make up good health, but needed more research on what people might care about, if they had any idea what comprised good health and wellness, and if they were currently tracking any of this data. We set out interviewing people and doctors to get a better sense for what people care about, struggle with, and like about other health and wellness products/services.

Through these interviews we began to get a sense of what matters to them when thinking about their health. I synthesized the data to look for common frustrations, needs, motivations for being and staying healthy and opportunities that might help them be successful.

 

KEY INSIGHTS
  • The average person knew far less about health and wellness than we thought. Education and recommendations would most likely be big for most people to help “personalize” their health journey.
  • A sense of “community” might help people keep on track. Much like sponsors, coaches, or teammates can help you get better in other parts of life, that group mentality can help people improve their health and wellness.
  • Aggregation of a person’s health data, their family data and/or people they take care was very interesting. They loved the idea of being able to pull everything into a single place.

 

DESIGN PRIORITIES
  • Aggregate all their data and give them a bird’s-eye-view. From research, we discovered that everyone needed a central digital place to keep all their health/wellness data and showing them it visually in some way would be helpful.
  • Show them where they stand and how to improve. They also all needed help understanding where they fit in relation to people like them based on population data (which we already had) and if we could show them how to improve in some way, that would be helpful as well.

 

LONG-TERM SOLUTION

I proposed a long-term solution-focused around health “scores”. The scoring system would be based on where a person fell in relation to the aggregate population health and wellness data we had for someone with their physical attributes and recommended ranges of good health and wellness.

The scoring system would be color-coded with green being good to red being not so great and grey meaning data was needed. The plan was to utilize progressive disclosure to not overwhelm the user with data upfront and let the user dig into sections as they were interested to dive deeper and learn more about their scores and get advice. In addition, I came up with a visual that resembled that of a particle to attempt to convey that everyone is unique when it comes to health/wellness and give a nod to our company name Nano (named due to our focus on a person’s health/wellness was all the way down to the nanoscale of particles).

 

MVP SOLUTION

We determined the MVP solution would be focused around data ingestion and ongoing reporting. We dubbed this the “MyNano Health Vault”. We opted to pull in data from Apple Health Kit which could get data from almost all the sources needed long term with our initial roll-out. We wanted to provide manual check-ins to record daily mental health, status updates of other conditions, photos of issues, and medication adherence. Lastly, we also wanted to provide an easy way to add in your doctors and other care team individuals contact information so it was easy to get in touch with them if needed.

We also decided to create a Social Community that we could put into a Beta to start to help people form a sense of community by connecting to others with like-minded health journeys to provide a support group of sorts.

 

MY ROLE
  • Conducted discovery interviews with potential users
  • Market research
  • Concept ideation of long term concept and design of it and user testing
  • Layout of MVP solution and the Principal Visual Designer designed the “Health Vault” Primary screens
  • UI/UX design

 

RESULTS

Nano ran out of funding a few weeks before the MVP of the app was finished and the Beta Community being launched.

 

SCREENS